On this page you will find procedure guides from Evelina London and The Portland Hospital, support organisations for families, scar care advice, and a short video explaining what to expect from a local anaesthetic. If you have any questions, Miss Torres-Grau's team is always happy to help.
Procedure guides
Each guide below is produced by Evelina London or Guy's and St Thomas' Specialist Care. They explain what to expect before, during and after your child's treatment, in plain language for families.
Procedure guides
Each guide below is written by The Portland Hospital, part of HCA Healthcare UK. They explain what to expect before, during and after your child's treatment, in plain language for families.
Support and community
These organisations offer practical help, information and a sense of community for children and families living with visible differences and conditions treated by plastic surgery. Miss Torres-Grau often signposts families to them after treatment.
Support, information and community for children and adults living with congenital melanocytic naevi (CMN) — large birthmarks present from birth — and their families.
A UK charity supporting people of all ages who have a visible difference affecting their face, hands or body, and their families. Offers counselling, advice and resources.
Provides rehabilitation support, respite care and family services for children who have survived burn injuries, helping them and their families rebuild confidence and quality of life.
These links are provided as a helpful starting point. Miss Torres-Grau’s team can also point you towards the right support for your child’s specific condition — just ask at your appointment or get in touch.
After surgery
Good scar care starts as soon as the wound has closed. A few simple steps from the beginning give your child the best chance of a soft, flat, faded scar over time.
Good to know
If your child's scar becomes raised, lumpy or very red, let Miss Torres-Grau know at your next appointment. Treatments including steroid injections and laser therapy are available and can help.
Short video
A short, child-friendly explanation of what happens when local anaesthetic is used. Useful to watch together before your child's appointment.
Video not playing? Download the video file instead.
Miss Torres-Grau's team replies the same day. There is no obligation and no question is too small.
Miss Torres-Grau sees children and teenagers privately at Evelina London and The Portland Hospital. At both, your child is seen by the same consultant, who also carries out any surgery. You do not need to choose a hospital before you get in touch. Miss Torres-Grau will suggest the one that suits your child, or you can decide together at the first consultation, by video or in person, in English or Spanish.
A specialist children's hospital in central London, with intensive care on site. Miss Torres-Grau sees children and teenagers up to 18 privately here, and carries out any surgery herself.
Miss Torres-Grau sees children and teenagers up to 18 at The Portland's outpatient clinic on Harley Street, which has its own procedure room. Any operation takes place in the main hospital on Great Portland Street, with paediatric intensive care on site.
You do not need to choose a hospital before you get in touch. Miss Torres-Grau will suggest the one that suits your child, and explain why.
Sending an enquiry does not commit you to booking. You can also read more about each hospital.
