Patient information

Everything your family needs,
before and after treatment

On this page you will find procedure guides from Evelina London, support organisations for families, scar care advice, and a short video explaining what to expect from a local anaesthetic. If you have any questions, Miss Torres-Grau's team is always happy to help.

  • Procedure guides from Evelina London
  • Charity and family support links
  • Scar care advice
  • Child-friendly anaesthetic video

Support and community

Charities and support groups

These organisations offer practical help, information and a sense of community for children and families living with visible differences and conditions treated by plastic surgery. Miss Torres-Grau often signposts families to them after treatment.

These links are provided as a helpful starting point. Miss Torres-Grau’s team can also point you towards the right support for your child’s specific condition — just ask at your appointment or get in touch.

After surgery

Looking after your child's scar

Good scar care starts as soon as the wound has closed. A few simple steps from the beginning give your child the best chance of a soft, flat, faded scar over time.

Four simple steps
Massage the scar daily Once the wound is fully closed, gentle massage with a plain moisturiser for five minutes a day helps soften the tissue and reduce tightness.
Protect from the sun New scars darken in sunlight. Keep the area covered or apply SPF 50 sunscreen every day for at least the first year, even on cloudy days.
Keep it moisturised A well-moisturised scar stays supple and is less likely to become itchy or tight. Simple unperfumed moisturisers work well for most children.
Be patient — scars take time Most scars go through a red or raised phase before settling. Full maturation can take one to two years. Miss Torres-Grau monitors each scar at follow-up.
A parent gently applying moisturiser to their child's arm at home — illustrative image

Good to know

Every child's scar is different

If your child's scar becomes raised, lumpy or very red, let Miss Torres-Grau know at your next appointment. Treatments including steroid injections and laser therapy are available and can help.

PDF guide Scar Care Guide — download and keep for reference

Short video

What is a local anaesthetic?

A short, child-friendly explanation of what happens when local anaesthetic is used. Useful to watch together before your child's appointment.

Video not playing? Download the video file instead.

Still have questions before your child's appointment?

Miss Torres-Grau's team replies the same day. There is no obligation and no question is too small.

Get in touch

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